I was reminded recently by an article from a friend of mine about how organizations often operate outside or reality. Many people fail to recognize that somewhere out there someone is competing with your organization, or preparing to compete with your organization. In the manufacturing and often service sectors, unless you have a proprietary product, someone is actively pursing your market share. Even if you can hold someone off with a patent, similar competing products are on the horizon. You can choose to ignore this, act arrogantly, etc but it is happening whether you choose to believe it or not.
If you work in a government system, you are still in competition. Someone is trying to get your budget dollars. Someone else is trying to privatize your work.
The bottom line is the only way you can guarantee your long term survival is to adapt a mindset of continuous improvement. This enables you to continuously remain competetive by improving the delivery of value of your products and services.
"Those who do not continually improve the value of the products and services they provide, will cease to exist as an organization. "Taichi Ohno".
What can you do? One of the ways to generate enthusiasm for improvement is to create a crisis. Figure out who is competing for your customers, products, or services and you may be on your way. the reality is the crisis already exists, you just may be ignorant or arrogant in refusing to see the facts.
Ron
www.breakthroughhorizons.com
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