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Wednesday, January 20, 2010

Why are some teams successful?

I was listening to a former college football coach a few months back and he was talking about the pre-game locker room speech he would give his players. During this speech, he talked about how his players, coaches and fans want to win. But he said the other team's players coaches and fans also want to win. Heck, everyone wants to win. So what will create the difference?

The difference between winning teams and losing teams is that winning teams expect to win. By expecting to win, their team is willing to perform the necessary acts to prepare themselves to win, then leverage their winning preparation during the game in a way so that they refuse to lose.

When I am working with managers during improvement exercises, the difference between success and failure is that the successful manager simply refuses to be unsuccessful. They expect to win.

I had the pleasure, once again this week, of working with a unit in a large, urban teaching hospital. On this unit, the entire team manages visually, and the entire team follows the standard work. The results of this environment is a continuously improving team that has fundamentally changed all of their key measures and has separated themselves in perfromance and culture from their sister units within the hospital and across their region.

The manager simply refuses to fail and this attitude has a created a culture, where their entire team expects to win. The patients and their families are the recipients of this approach.

So when you embark on your improvement journey, remember that everyone wants results. But, the great teams expect results and are willing to prepare for success and do what is necessary not to fail.

Lean Blessings;

Ron Bercaw
www.breakthroughhorizons.com

1 comment:

  1. Ron, good point. When addressing teams I look for the winning attitude that matches the following quote, as the teams who understand it are the ones who are going to be creative and see the best results.
    Not sure of the author, but it fits "What is the difference between an obstacle and an opportunity? Our attitude toward it. Every opportunity has a difficulty, and every difficulty has an opportunity."
    Tony

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